Composite Support provides Composite product updates, expertise and problem resolution through packaged and self service support offerings. Composite Support helps you achieve your Composite data virtualization business and service level objectives.
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Product Updates
Composite Support helps you stay current with the latest Composite product updates including:
- Major and minor functional releases
- Maintenance releases and bug fixes
Issue Resolution
Composite Support helps you resolve a range of issues optimally including:
- Functionality issues
- Technology issues
- Configuration issues
Flexible Support Offerings
Composite Support lets you select support offerings that match you service level objectives including:
- Standard email and telephone support, Monday thru Friday, 8:00am to 5:00pm PST
- Premium email and telephone support, around the clock, 365 days per year
- Self-service knowledge bases, forums, and patch downloads
